Official Getting Started Guide*

Ledger.com/start — Official Getting Started Guide*

Welcome to Ledger.com/start — the official, step-by-step onboarding guide to set up your Ledger device and Ledger Live Desktop securely. This page walks you through initial setup, best security practices, and where to find support so you can manage your crypto with confidence.

Install Ledger Live Get Support

Start here: set up your Ledger device

Begin by unboxing your Ledger hardware wallet (Nano X, Nano S Plus, or Stax) and inspecting the packaging for authenticity. Only follow instructions from Ledger.com/start to avoid phishing or counterfeit guidance. Connect your device to a computer or compatible mobile device, then proceed to install Ledger Live Desktop for a secure local management experience.

Ledger Live guides you through creating a new wallet or restoring an existing one. During setup you will generate a recovery phrase — a critical secret that unlocks access to your funds. Write it down on the provided recovery card, store it offline in a safe place, and never share it with anyone. Ledger never asks for your recovery phrase.

Install Ledger Live

Download Ledger Live from the official Ledger.com/start page and run the verified installer for your OS (Windows, macOS, Linux). Ledger Live installs firmware updates, lets you add accounts, and provides portfolio and staking features — all while keeping private keys on your device.

Security Best Practices

Keep your recovery phrase offline, use a device PIN, and verify every transaction on your device screen. Beware of unsolicited links and always confirm you’re on Ledger.com/start before downloading software or following setup directions.

Where to Get Help

If you encounter issues,visit Ledger’s official support resources linked from Ledger.com/start. Use only official channels; never share your recovery phrase with support staff. For lost devices, use your recovery phrase to restore funds on a new Ledger device or compatible wallet.

Advanced Tools

Ledger Live integrates swap, buy, and staking features. Advanced users can manage multiple accounts and explore supported blockchains — while private keys remain protected on your Ledger hardware.

Detailed guidance & important reminders

When setting up, always choose to initialize your device directly on Ledger Live and follow the prompts on the hardware screen to confirm actions. Firmware updates are occasionally required; apply them only when prompted by the official Ledger Live application. During recovery or device migration, input your recovery phrase only on the Ledger device itself — never into a website or phone app.

Maintain multiple off-site backups of your recovery material if feasible (steel backup options exist for long-term resilience). For everyday access, consider a small, separate spending wallet while keeping long-term holdings secured offline. Regularly update Ledger Live and refer to Ledger.com/start for the most current instructions and safety advisories.

Ledger.com/start is designed to be the single trusted source for device setup and onboarding best practices. By following the official steps and preserving your recovery phrase offline, you ensure your crypto ownership is secure, sovereign, and recoverable even if the physical device is lost or damaged.